About the Company
Red Rock Secured has been in business since 2009 and operates in Southern California. If you are preparing to retire and are concerned about financial disaster, Red Rock Secured primarily focuses on offering retirement products such as the Gold IRA. If you become an investor with Red Rock Secured, the company will also provide shipping and storage facilities.
Red Rock Secured emerged in the wake of the real estate and stock market collapse, which occurred from 2007–2009. In previous downturns, you may have noticed that investors had relied on using property investments to diversify and protect against dips in the stock market. However, you may have started looking for other protective investment vehicles after the near-simultaneous and long-term fall of both real estate prices and the stock market.
Red Rock Secured responded to that need by providing retirement accounts in precious metals. The rise of gold prices per ounce to highs not seen since 1980 bore out the fears and hopes of many investors. Since then, Red Rock Secured has continued to grow. Although gold prices have risen and fallen since 2010, Red Rock Secured continues to promote its brand based on the same fears that gripped investors in 2010.
The Red Rock Secured Team
The Red Rock Secured website does not list their management team, so it does not appear in this Red Rock Secured review. Their LinkedIn profile shows that all or most of them live in the U.S. or Canada. Many of them hold degrees from universities and colleges in California or elsewhere in the United States.
Red Rock Secured Customer Outreach
Red Rock Secured offers one-to-one consultations so you can know who is handling your money and promises open communication with their clients. If you store precious metals in the Red Rock Secured depository, you can view your holdings by visiting the facility at any time. The Red Rock Secured website focuses on developing your investment knowledge by providing price updates, blog articles, news, and research about their product offerings.
The Knowledge Center on their website contains more information about precious metals, but it is available only once you are an investor and have valid login credentials. The first step in investing with Red Rock Secured is to open an account with them. Once you open an account, visit their knowledge center to learn more before transferring any money into the account.
Red Rock Secured promises a “never zero” policy, which means your portfolio will never go to zero. However, it does not specify a minimum account balance for this Red Rock Secured review.
Since precious metals are unlikely to become valueless, and the minimum initial deposit at this time is $1500, it would take some time for an account to reach zero.
Red Rock Secured Precious Metals Storage and Custodianship
Red Rock Secured does not provide specific details about their depository. However, the company assures you that it has state-of-the-art security, that Lloyds of London insures the deposits, and that investors may visit the site anytime. They offer home delivery as well as depository services.
Red Rock Secured offers several features to quell your concerns regarding the security of your investment. The company offers price protection if the price of gold or other precious metals drops. It also ensures that creditors cannot seize your assets if the depository goes bankrupt.
Red Rock Secured Products
Red Rock Secured sells gold bullion as well as gold and silver coins. Their offerings are primarily U.S. and Canadian gold and silver, although their premium coin offerings include a platinum American Eagle coin.
The bullion offerings range from 1 ounce to 100 ounces and include American Eagle coins, South African Krugerrands, and gold bars, among other options.
Red Rock Secured also sells circulated or uncirculated coins, meant for circulation, containing silver content—coins such as Kennedy half dollars and lower denomination coins minted prior to 1964.
Collectors call circulated coins “junk silver” because it has little collectible value. However, the coin values rise and fall with the price of their silver content, so they maintain value as an investment vehicle.
Red Rock Secured Individual Retirement Account
Individual Retirement Accounts (IRAs) are a popular way you can avoid certain taxes on their retirement savings. Among other investment types, IRAs can include gold and silver holdings. The Red Rock Secured Gold IRA is prominent on their website.
Kingdom Trust, a company in Murray, KY, partners with Red Rock Secured to protect the gold, silver, platinum, or palladium held by Red Rock Secured investors. The assets are physically stored in the Delaware Depository, a facility in Wilmington, DE. These facts are good to know if you plan to answer Red Rock Secured’s invitation to “visit any time.”
Red Rock Secured offers Thrift Savings Plan (TSP) accounts to eligible civil service employees of the U.S. federal government.
Red Rock Secured Review Sites and Customer Ratings
Red Rock Secured displays their ratings and Red Rock Secured review pages from sites that promote marketplace trust, such as the Better Business Bureau, Consumer Affairs Reviews, and TrustPilot Reviews.
Red Rock Secured has an A+ rating with the Better Business Bureau and an average customer rating of 4.89 out of 5. They have had Better Business Bureau accreditation since 2017. Only four complaints have been written since 2018, which is a relatively small number for an established business with a large customer base.
Consumer Affairs Reviews shows Red Rock Secured to have an average rating of 4.8 out of 5. All of the 40 ratings as of this writing were either 4s or 5s. The site lists no fees for many investors and price protection as benefits of Red Rock Secured but notes that the company requires a minimum $10,000 investment, which may be out of reach for many investors.
The TrustPilot review website shows 113 reviews for Red Rock Secured, with an average rating of 4.7 out of 5. Several customer reviews cite overall satisfaction with the company and satisfaction with the Red Rock Secured representative they work with, often mentioning the individual by name.
The Business Consumer Alliance gives Red Rock Secured a AAA rating and a five-star rating based on 117 consumer reviews. The BCA reports only one complaint against Red Rock Secured, and that complaint was resolved by Red Rock Secured providing a full refund to that customer.
Red Rock Secured has 99 reviews on Google, as of this writing, and an average rating of 4.8 out of 5.
Retirement Living rates Red Rock Secured 5 out of 5 in all categories. The only downside to the company listed on their website is that they do not publish their fees and costs online.
In summary, the most prominent consumer review agencies and websites give high marks to Red Rock Secured, reporting very few complaints. The reviews-and-complaint-resolution process displays Red Rock Secured’s customer service focus.
Red Rock Secured—How to Contact
Physical Address: 400 Continental Blvd. Suite 200, El Segundo, CA 90245
Phone number: 844-450-1381
Red Rock Secured maintains a presence on Facebook, Twitter, and LinkedIn. They have over 3,000 followers on Facebook and 1,000 Twitter followers. Twenty-three employees of Red Rock Secured have LinkedIn accounts.
Before You Invest
Be sure to read the terms of any agreement as well as the details of any precious metals investment before opening an account or transferring money to any fund or investment group. The past performance of any investment does not guarantee that that investment will generate similar returns in the future.
Do not make any investment decisions solely on the claims or promises of any one investment company. Take the time to compare the costs, policies, investment options, and business practices of different companies to find the fund that is right for you.
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